Privacy & Cookies Policy

Hilary Grant Knitwear & Textiles (“we” and “us”) is committed to protecting your privacy. This Privacy Policy explains (i) how we use the information we collect about you to process orders and to provide an improved shopping experience, (ii) how you can instruct us if you prefer to limit the use of that information and (iii) what procedures we have in place to safeguard your privacy.

You can visit the Website without disclosing any personally identifiable information about yourself.

This notice should be read in conjunction with the Terms and Conditions of use for www.hilarygrant.co.uk (the “Website”) of which it forms part (the “Terms”).

By using this Website or submitting information to us through or in connection with this Website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use this Website or submit information to us through or in connection with this Website.

THE INFORMATION WE COLLECT AND HOW WE USE IT

As all payments are processed using Pay Pal we do not have access to credit or debit card numbers or any of your bank details. Therefore no bank details are stored.
Pay Pal’s Privacy Policy is available at www.paypal.com.

We will use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, postal address (for billing and delivery), e-mail address, telephone number and any other information collected on registration with the Website, on placing an order and through surveys to the extent reasonably necessary to provide the products and services that are available through our Website to you by us.

We process this information for the purpose of:
1. dealing with your inquiries and orders;
2. providing and personalising our products and services;
3. administering account records; 
4. processing your payment;
5. maintaining information as a reference tool or general resource; and
6. carrying out market research campaigns.

We also gather this information and statistics for the purposes of monitoring Website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

You may from time to time wish us to provide you with information about our Website or any other service or products which we think may be of interest to you. Please join our Mailing List if you wish to receive information about our products and services.

Alternatively, you may ask us to provide you with information about our products and services by sending us an e-mail at mail@hilarygrant.co.uk or writing to us at the following address:

Hilary Grant Knitwear & Textiles
Raveyhall
Birsay
Orkney
Scotland
UK KW17 2NA.

If you stop using the Website or your permission to use the Website is terminated, we may continue to use and disclose your personal information in accordance with this Privacy Policy (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the Website, please email us or send your request in writing to the address given above. 

INFORMATION SECURITY

The Internet is not a secure medium. However, we have put in place various security procedures as set out in this Privacy Policy. All payments are processed to Pay Pal. Your user account area is protected by your user name and password, which you should never divulge to anyone else. 

COOKIES

Pieces of information transferred to your computer’s hard disk from a website are known as cookies. They allow our Website to store information about your browsing patterns, making the Website more useful to you. Many major sites use cookies: in fact, they are commonly used throughout the Internet to offer personalised services. Most browsers are automatically set to accept cookies. Each time you use our Website, the cookie is accessed. This way, we can track the features you use and the pages and content that you view on the Website to help personalise your experience. If you choose, the use of a cookie also lets you automatically log-in to the Website so that you do not have to re-enter your email and/or password each time you visit.

You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly. We may use the information collected by the cookie to provide us with various statistics without identifying any individual.

For more information about cookies please go to www.allaboutcookies.org